Conduct, ethics and integrity

The policy information for ethical behaviour, complaints processes, privacy, conflict of interest, data access and working with children is below.

To ensure a fair, appropriate and timely resolution of complaints, the department must manage complaints in accordance with the:

You can make a complaint about your child's school, vocational education or training in school or an early childhood service. Find out where and how on the Northern Territory Government website.


Read the privacy statement policy above.

Reporting of alleged misconduct of a teacher

The department and the Teacher Registration Board must share information about alleged misconduct of teachers in circumstances stated in the Teacher Registration (NT) Act 2004.

All data that is held by the department including the information that is stored in the data warehouse, its associated data sets and reports, as well as data that sits outside the data warehouse, is covered by the data access policy.

The policy must be read in conjunction with the data access protocol.

Information about the different data collections, including the data custodian for each collection, and the data schedules can be found in the information sheets below.

To request data please complete and submit the appropriate form and the Deed of confidentiality.

For general data requests, complete and submit the General data request form  DOCX (65.0 KB)

For data requests made by the Department of Territory Families, Housing and Communities, complete and submit the TFHC data request form DOCX (63.0 KB)

For data requests for research purposes, please complete and submit the Research data request form DOCX (70.2 KB)

All data requests must be accompanied by a completed Personal deed of confidentiality for an individual user form DOCX (64.5 KB)

For an overview of the process for requesting data, go to the Data request flow chart PDF (85.5 KB)

The department is committed to the safe and compliant use of digital applications and services (apps) in Northern Territory Government schools. The department supports schools wanting to utilise apps by conducting security and privacy assessments. Where the apps capture personal or sensitive information
a privacy information statement is prepared to inform parents or carers when providing consent to use the app.

The department will be actively engaging schools to identify applications to be assessed as we transition to a future where only approved applications will be in use.

Educators can access detailed policy information on eLearn (staff access only).

Parents and carers can access the privacy information statements for apps.

Educators can access information about digital applications available for use in schools, as well as the results of the security and privacy assessments of applications through the digital applications catalogue, on eLearn (staff access only).

The gifts and benefits policy sets out the department’s expectations of employees, School Representative Bodies and School Management Councils, including their employees in the management and mitigation of risks associated with the acceptance of gifts and benefits.

Read the Gift and benefit policy and download form

The information statement:

  • provides a description of the structure and functions of the department
  • describes the kinds of information usually held by the department
  • describes the procedures for providing access to government information (personal and
    non-personal)
  • describes the procedure for correcting information held by the department.

Read the information statement DOCX (90.4 KB).

You can get the following policy documents for working with children clearances:

To find out who needs a clearance and how to apply, read working with children clearance notice.


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