1. An Incident

QECNT must be notified when incidents occur at a service such as a serious incident, an incident which requires a service to close or reduce numbers or any circumstances that arise at a service which poses a risk to the health, safety or wellbeing of children.

This notification is about: An incident

Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.

Notify QECNT within 24 hours of becoming aware of the incident.

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Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.

Regulation 12 provides a list of circumstances that are serious incidents under the National Law.

This list includes any incident involving serious injury or trauma to a child while the child is attending an approved service and:

  • the child required urgent medical attention from a registered medical practitioner; or
  • the child attended a hospital; or
  • the child should have attended a hospital.

For example, a broken limb.

For more information, see section 7.3 of ACECQA’s Guide to the National Quality Framework, Operational Requirements.

Next Steps

  1. Login to the National Quality Agenda IT System
  2. Complete I01 Notification of Incident form and provide any required attachments.

Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.

Notify QECNT within 24 hours of becoming aware of the incident.

See More

Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.

Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.

This list includes any incident involving serious illness of a child occurring while that child is being educated and cared for by an approved service and where the child attended, or should have attended, a hospital.

For example, severe asthma attack, seizure or anaphylaxis reaction.

For more information, see section 7.3 of ACECQA’s Guide to the National Quality Framework, Operational Requirements.

Next Steps

  1. Login to the National Quality Agenda IT System
  2. Complete I01 Notification of Incident form and provide any required attachments.

Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.

Notify QECNT as soon as practicable but within 24 hours of the death, or time the person becomes aware of the death.

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Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.

Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.

This list includes the death of a child while being education and cared for by an approved service, or following an incident while being educated and cared for by an approved service.

Next Steps

  1. Login to the National Quality Agenda IT System
  2. Complete I01 Notification of Incident form and provide any required attachments.

Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.

Notify QECNT within 24 hours of becoming aware of the incident.

See More

Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.

Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.

This list includes any incident for which emergency services attended the service.

Next Steps

  1. Login to the National Quality Agenda IT System
  2. Complete I01 Notification of Incident form and provide any required attachments.

Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.

Notify QECNT within 24 hours of becoming aware of the incident.

See More

Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.

Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.

This list includes any circumstance where a child being educated and cared for by an approved service appears to be missing or cannot be accounted for.

Next Steps

  1. Login to the National Quality Agenda IT System
  2. Complete I01 Notification of Incident form and provide any required attachments.

Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.

Notify QECNT within 24 hours of becoming aware of the incident.

See More

Section 174(2)(a) requires that QECNT is notified of the any serious incident occurring at the approved education and care service.

Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.

This list includes any circumstance where a child being educated and cared for by an approved service appears to have been taken or removed from the service premises in a manner that contravenes the National Regulations.

Regulation 99(4) of the National Regulations provides the requirements for allowing a child who is being educated and cared for by an approved service to leave the service premises.

Next Steps

  1. Login to the National Quality Agenda IT System
  2. Complete I01 Notification of Incident form and provide any required attachments.

Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.

Notify QECNT within 24 hours of becoming aware of the incident.

See More

Section 174(2)(a) requires that QECNT is notified of the any serious incident occurring at the approved education and care service.

Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.

This list includes any circumstance where a child being educated and cared for by an approved service is mistakenly locked in or out of the service premises or any part of the premises.

Next Steps

  1. Login to the National Quality Agenda IT System
  2. Complete I01 Notification of Incident form and provide any required attachments.

Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.

Notify QECNT within 7 days of becoming aware of the incident.

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Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.

Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.

This list includes any incident where there is cause to reasonably believe that physical abuse of a child or children has occurred or is occurring while being educated and cared for by the approved service.

Special Note: section 26(1) of the Northern Territory Care and Protection of Children Act 2007 also requires the mandatory reporting of any reasonable belief that a child is being, or has been, abused or neglected. Go to: https://nt.gov.au/law/crime/report-child-abuse for further details.

Next Steps

  1. Make a mandatory report to the:
    • Northern Territory Police: 131 444 (000 in an emergency); or
    • Child Abuse Hotline: 1800 700 250
  2. Login to the National Quality Agenda IT System
  3. Complete I01 Notification of Incident form and provide any required attachments.

Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.

Notify QECNT within 7 days of becoming aware of the incident.

See More

Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.

Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.

This list includes allegations that physical or sexual abuse of a child or children has occurred or is occurring while being educated and cared for by the approved service (other than an allegation that has been notified under 174(2)(b) of the National Law).

Special Note: section 26(1) of the Northern Territory Care and Protection of Children Act 2007 also requires the mandatory reporting of any reasonable belief that a child is being, or has been, abused or neglected. Go to: https://nt.gov.au/law/crime/report-child-abuse for further details.

Next Steps

  1. Make a mandatory report to the:
    • Northern Territory Police: 131 444 (000 in an emergency); or
    • Child Abuse Hotline: 1800 700 250
  2. Login to the National Quality Agenda IT System
  3. Complete I01 Notification of Incident form and include details of the mandatory report and any required attachments.

Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.

Notify QECNT within 24 hours of becoming aware of the incident.

See More

Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.

Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.

This list includes incidents such as a flood or fire that requires the education and care service premises (or part thereof) to close while repairs are undertaken or reduce the number of children attending for a period of time.

Next Steps

  1. Login to the National Quality Agenda IT System
  2. Complete I01 Notification of Incident form and provide any required attachments.

Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.

Notify QECNT within 7 days of becoming aware of the incident.

See More

Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.

Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.

This list includes any circumstances arising at the service that pose a risk to the health, safety or wellbeing of a child or children attending the service.

For more information, see section 7.3 of ACECQA’s Guide to the National Quality Framework, Operational Requirements.

Next Steps

  1. Login to the National Quality Agenda IT System
  2. Complete I01 Notification of Incident form and provide any required attachments.

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