Notification Decision Tool
Quality Education and Care NT (QECNT) is the Regulatory Authority for Northern Territory (NT) education and care services.
Approved Providers have an obligation under the National Law to notify QECNT of certain incidents, complaints and changes of information.
This Notification Decision Tool (NDT) will help Approved Providers and Approved Services decide whether a notification is required and the timeframe in which that notification should be made.
If a notification is needed, the NDT will direct you to the National Quality Agenda IT System to sign in and lodge the correct online form. When completing a notification, please include as much detail as possible, so QECNT can quickly and accurately assess what (if any) action needs to be taken as a result of your notification.
If you make a notification that is not required under the law, it will be re-categorised as 'non-regulatory' and no further action will be taken. You will receive an email from your regional office explaining why it was considered non-regulatory.
Please note that information contained in the NDT is for general guidance only and you must consider the specific circumstances of each incident against the requirements of the legislation when you are making a decision about whether to notify.
NOTE: Under the National Law it is the Approved Providers’ responsibility to ensure that notification requirements are met. Approved Providers often delegate the responsibility for making certain notifications to the Approved Service. In such instances, Approved Providers must ensure that the Approved Service is aware of their delegated notification.
QECNT must be notified when incidents occur at a service such as a serious incident, an incident which requires a service to close or reduce numbers or any circumstances that arise at a service which poses a risk to the health, safety or wellbeing of children.
This notification is about: An incident
Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.
Notify QECNT within 24 hours of becoming aware of the incident.
Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.
Regulation 12 provides a list of circumstances that are serious incidents under the National Law.
This list includes any incident involving serious injury or trauma to a child while the child is attending an approved service and:
- the child required urgent medical attention from a registered medical practitioner; or
- the child attended a hospital; or
- the child should have attended a hospital.
For example, a broken limb.
For more information, see section 7.3 of ACECQA’s Guide to the National Quality Framework, Operational Requirements.
Next Steps
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.
Notify QECNT within 24 hours of becoming aware of the incident.
Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.
Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.
This list includes any incident involving serious illness of a child occurring while that child is being educated and cared for by an approved service and where the child attended, or should have attended, a hospital.
For example, severe asthma attack, seizure or anaphylaxis reaction.
For more information, see section 7.3 of ACECQA’s Guide to the National Quality Framework, Operational Requirements.
Next Steps
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.
Notify QECNT as soon as practicable but within 24 hours of the death, or time the person becomes aware of the death.
Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.
Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.
This list includes the death of a child while being education and cared for by an approved service, or following an incident while being educated and cared for by an approved service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.
Notify QECNT within 24 hours of becoming aware of the incident.
Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.
Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.
This list includes any incident for which emergency services attended the service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.
Notify QECNT within 24 hours of becoming aware of the incident.
Section 174(2)(a) requires that QECNT is notified of any serious incident occurring at the approved education and care service.
Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.
This list includes any circumstance where a child being educated and cared for by an approved service appears to be missing or cannot be accounted for.
Next Steps
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.
Notify QECNT within 24 hours of becoming aware of the incident.
Section 174(2)(a) requires that QECNT is notified of the any serious incident occurring at the approved education and care service.
Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.
This list includes any circumstance where a child being educated and cared for by an approved service appears to have been taken or removed from the service premises in a manner that contravenes the National Regulations.
Regulation 99(4) of the National Regulations provides the requirements for allowing a child who is being educated and cared for by an approved service to leave the service premises.
Next Steps
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.
Notify QECNT within 24 hours of becoming aware of the incident.
Section 174(2)(a) requires that QECNT is notified of the any serious incident occurring at the approved education and care service.
Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.
This list includes any circumstance where a child being educated and cared for by an approved service is mistakenly locked in or out of the service premises or any part of the premises.
Next Steps
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.
Notify QECNT within 7 days of becoming aware of the incident.
Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.
Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.
This list includes any incident where there is cause to reasonably believe that physical abuse of a child or children has occurred or is occurring while being educated and cared for by the approved service.
Special Note: section 26(1) of the Northern Territory Care and Protection of Children Act 2007 also requires the mandatory reporting of any reasonable belief that a child is being, or has been, abused or neglected. Go to: https://nt.gov.au/law/crime/report-child-abuse for further details.
Next Steps
- Make a mandatory report to the:
- Northern Territory Police: 131 444 (000 in an emergency); or
- Child Abuse Hotline: 1800 700 250
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.
Notify QECNT within 7 days of becoming aware of the incident.
Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.
Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.
This list includes allegations that physical or sexual abuse of a child or children has occurred or is occurring while being educated and cared for by the approved service (other than an allegation that has been notified under 174(2)(b) of the National Law).
Special Note: section 26(1) of the Northern Territory Care and Protection of Children Act 2007 also requires the mandatory reporting of any reasonable belief that a child is being, or has been, abused or neglected. Go to: https://nt.gov.au/law/crime/report-child-abuse for further details.
Next Steps
- Make a mandatory report to the:
- Northern Territory Police: 131 444 (000 in an emergency); or
- Child Abuse Hotline: 1800 700 250
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and include details of the mandatory report and any required attachments.
Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.
Notify QECNT within 24 hours of becoming aware of the incident.
Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.
Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.
This list includes incidents such as a flood or fire that requires the education and care service premises (or part thereof) to close while repairs are undertaken or reduce the number of children attending for a period of time.
Next Steps
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.
Notify QECNT within 7 days of becoming aware of the incident.
Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.
Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.
This list includes any circumstances arising at the service that pose a risk to the health, safety or wellbeing of a child or children attending the service.
For more information, see section 7.3 of ACECQA’s Guide to the National Quality Framework, Operational Requirements.
Next Steps
- Login to the National Quality Agenda IT System
- Complete I01 Notification of Incident form and provide any required attachments.
QECNT must be notified when a service receives a complaint that the National Law has been breached, or that a serious incident has occurred or is occurring while a child was, or is, being educated and cared for by the service.
This notification is about: A complaint
Section 174(2) of the National Law and Regulation 12 of the National Regulations apply.
Notify QECNT as soon as practicable but within 24 hours of the complaint.
Section 174(2)(b) requires that QECNT is notified of any complaints alleging that a serious incident has occurred, or is occurring, while a child is being educated and cared for at the approved service.
Regulation 12 provides a list of circumstances that are defined as serious incidents under the National Law.
Next Steps
- Login to the National Quality Agenda IT System
- Complete C01 Notification of Complaints form.
Section 174(2) of the National Law applies.
Notify QECNT as soon as practicable but within 24 hours of the complaint.
Section 174(2)(b) requires that QECNT is notified of any complaints alleging that the National Law has been breached.
Next Steps
- Login to the National Quality Agenda IT System
- Complete C01 Notification of Complaints form.
A notification must be made to QECNT when certain information about a service changes.
This notification is about: Changes to an Approved Service
Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.
Notify QECNT within 7 days of the change.
Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.
Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.
This list includes any change to the hours and days of operation of the education and care service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change of Information About an Approved Service.
There has been a proposed change to the service’s premises (other than a family day care residence).
Section 173(2) of the National Law applies.
Notify QECNT within 7 days of the change.
Section 173(2)(c) requires that QECNT be notified of any proposed change to the education and care service premises of an approved education and care service (other than a family day care residence).
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change of Information About an Approved Service.
Section 173(2) of the National Law applies.
Notify QECNT within 14 days of the change.
Section 173(2)(e) requires that QECNT be notified of a change in the location of the principal office of an approved family day care service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change of Information About an Approved Service.
Sections 56(1) and 56(2) of the National Law apply.
Notify QECNT at least 7 days before the new nominated supervisor commences in the role.
If notification during that period is not possible, then not more than 14 days after the new nominated supervisor commences in the role.
Section 56(1) requires that written notice be provided to QECNT if a new nominated supervisor is added to an approved service.
Section 56(2) requires that notice must be given at least 7 days before the individual is to commence work as the nominated supervisor, or if that is not possible, as soon as practicable and not more than 14 days after the individual commences work as the nominated supervisor.
Next Steps
- Login to the National Quality Agenda IT System
- Complete NS02 Notification of Change to Nominated Supervisor and include the new nominated supervisor’s written consent to the nomination.
Section 173(2) of the National Law applies.
Notify QECNT within 7 days of the event.
Section 173(2)(b requires that QECNT be notified if a nominated supervisor of an approved education and care service:
- ceases to be employed or engaged by the service, or
- is removed from the role of nominated supervisor, or
- withdraws consent to the nomination.
Next Steps
- Login to the National Quality Agenda IT System
- Complete NS02 Notification of Change to Nominated Supervisor.
Section 173(2) of the National Law applies.
Notify QECNT within 7 days of becoming aware.
Section 173(2)(a) requires that QECNT be notified if a nominated supervisor engaged by the service:
- has their Working with Children Clearance Notice or teacher registration suspended or cancelled
- is the subject of disciplinary proceedings under an education law of the Northern Territory.
Next Steps
- Login to the National Quality Agenda IT System
- Complete NS02 Notification of Change to Nominated Supervisor.
Section 173(1) of the National Law applies.
Notify QECNT within 14 days.
Section 173(1)(c) requires that QECNT be notified if an Approved Provider fails to commence operating an education and care service within six months (or within the time agreed with QECNT) after being granted a service approval for the service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change to Information About an Approved Service.
Section 173(2) of the National Law applies.
Notify QECNT within 14 days of the event.
Section 173(1)(c) requires that QECNT be notified if an Approved Provider ceases to operate an approved service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change to Information About an Approved Service.
Section 174(2) of the National Law and Regulation 175(2) of the National Regulations apply.
Notify QECNT within 7 days of the change.
Section 174(2)(c) requires that QECNT is notified of information in respect of any other prescribed matters.
Regulation 175(2) provides a list of prescribed matters that must be notified to QECNT.
This list includes any change to the hours and days of operation of the education and care service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change of Information About an Approved Service.
There has been a proposed change to the service’s premises (other than a family day care residence).
Section 173(2) of the National Law applies.
Notify QECNT within 7 days of the change.
Section 173(2)(c) requires that QECNT be notified of any proposed change to the education and care service premises of an approved education and care service (other than a family day care residence).
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change of Information About an Approved Service.
Section 173(2) of the National Law applies.
Notify QECNT within 14 days of the change.
Section 173(2)(e) requires that QECNT be notified of a change in the location of the principal office of an approved family day care service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change of Information About an Approved Service.
Sections 56(1) and 56(2) of the National Law apply.
Notify QECNT at least 7 days before the new nominated supervisor commences in the role.
If notification during that period is not possible, then not more than 14 days after the new nominated supervisor commences in the role.
Section 56(1) requires that written notice be provided to QECNT if a new nominated supervisor is added to an approved service.
Section 56(2) requires that notice must be given at least 7 days before the individual is to commence work as the nominated supervisor, or if that is not possible, as soon as practicable and not more than 14 days after the individual commences work as the nominated supervisor.
Next Steps
- Login to the National Quality Agenda IT System
- Complete NS02 Notification of Change to Nominated Supervisor and include the new nominated supervisor’s written consent to the nomination.
Section 173(2) of the National Law applies.
Notify QECNT within 7 days of the event.
Section 173(2)(b requires that QECNT be notified if a nominated supervisor of an approved education and care service:
- ceases to be employed or engaged by the service, or
- is removed from the role of nominated supervisor, or
- withdraws consent to the nomination.
Next Steps
- Login to the National Quality Agenda IT System
- Complete NS02 Notification of Change to Nominated Supervisor.
Section 173(2) of the National Law applies.
Notify QECNT within 7 days of becoming aware.
Section 173(2)(a) requires that QECNT be notified if a nominated supervisor engaged by the service:
- has their Working with Children Clearance Notice or teacher registration suspended or cancelled
- is the subject of disciplinary proceedings under an education law of the Northern Territory.
Next Steps
- Login to the National Quality Agenda IT System
- Complete NS02 Notification of Change to Nominated Supervisor.
Section 173(1) of the National Law applies.
Notify QECNT within 14 days.
Section 173(1)(c) requires that QECNT be notified if an Approved Provider fails to commence operating an education and care service within six months (or within the time agreed with QECNT) after being granted a service approval for the service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change to Information About an Approved Service.
Section 173(2) of the National Law applies.
Notify QECNT within 14 days of the event.
Section 173(1)(c) requires that QECNT be notified if an Approved Provider ceases to operate an approved service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete SA12 Notification of Change to Information About an Approved Service.
A notification must be made to QECNT when certain information about an Approved Provider changes.
This notification is about: Changes to an Approved Provider
The Approved Provider is no longer a fit and proper person to provide an education and care service.
Section 174(1) of the National Law applies.
Notify QECNT within 7 days of the change.
Section 174(1)(a) requires that QECNT is notified of any change relevant to whether the Approved Provider is a fit and proper person to be involved in the provision of an education and care service.
Approved Provider includes a person with management and control in relation to an education and care service. See section 5(1) of the National Law for a definition of a person with management control.
Fit and Proper – section 13 of the National Law provides the matters to be taken into account when assessing whether a person is fit and proper.
Next Steps
- Login to the National Quality Agenda IT System
- Complete PA08 Notification of Change of Information About Approved Provider.
Section 174(1) of the National Law and 175(1) of the National Regulations apply.
Notify QECNT within 7 days of the change.
Section 174(1)(b) requires that QECNT is notified of information in respect of any other prescribed matters relating to the Approved Provider.
Regulation 175(1) provides a list of prescribed matters that must be notified to QECNT.
This list includes any change to the address of the Approved Provider or the principal office of the Approved Provider, or the contact details of the Approved Provider.
Next Steps
- Login to the National Quality Agenda IT System
- Complete PA08 Notification of Change of Information About Approved Provider.
Section 174(1) of the National Law and 175(1) of the National Regulations apply.
Notify QECNT within 7 days of the change.
Section 174(1)(b) requires that QECNT is notified of information in respect of any other prescribed matters relating to the Approved Provider.
Regulation 175(1) provides a list of prescribed matters that must be notified to QECNT.
This list includes the appointment of receivers or liquidators or administrators to the Approved Provider or any other matters that affect the financial viability and ongoing operation of the education and care service.
Next Steps
- Login to the National Quality Agenda IT System
- Complete PA08 Notification of Change of Information About Approved Provider.
QECNT must be notified when a service cares for additional children in an emergency.
This notification is about: Additional children at a service
Educator-to-child ratios do not include children from the same family who attend a centre-based service in an emergency, if they only attend for 2 consecutive days.
Is an additional child or children being provided education and care at the service in an emergency?
Regulation 123(5) provides examples of when additional children from the same family may attend a centre-based service in an emergency for not more than two consecutive days.
Emergency, in relation to a child, means a serious and unexpected short term care emergency that requires the child to be provided with immediate education and care.
Examples:
A child is determined to be in need of protection under a child protection order.
The parent of a child needs urgent health care that prevents them caring for the child.
Notify the Regulatory Authority within 24 hours of becoming aware of the attendance of an additional child or children.
Section 174(2) An Approved Provider must notify the Regulatory Authority of the following information in relation to the Approved Provider or each approved education and care service operated by the Approved Provider - information in respect of any other prescribed matters.
Regulation 175(2) prescribes the information that must be notified to the Regulatory Authority in relation to the attendance of additional children from the same family in an emergency including - a description of the emergency and a statement by the Approved Provider that the Approved Provider has taken into account the safety, health and well-being of all the children attending the education and care service when deciding to provide education and care to the additional child or children.
If a service is providing education and care to an additional child or children and it is not an emergency then the approved service is not compliant with the National Law.
Is an additional child or children (above the maximum allowed) attending a family day care residence or venue in exceptional circumstances?
Under Regulation 124(5) the Approved Provider of a family day care service may approve, in writing, a family day care educator to educate and care for more than 7 children, or more than 4 children who are preschool age or under, at any one time, in exceptional circumstances.
Regulation 124(6) sets out that exceptional circumstances exist where:
- all the children being educated and cared for are siblings in the same family
or
- the child is determined to be in need of protection under child protection law and the family day care educator is determined to be the best person to educate and care for the child
or
- the family day care residence or approved family day care venue is in a rural or remote area and no alternative education and care service is available.
The Approved Provider must give written permission to the family day care educator and ensure all children being educated and cared for by the family day care educator are adequately supervised at all times.
If a service is providing education and care to an additional child or children and there are no exceptional circumstances, then the approved service is not compliant with the National Law.
No notification required.
Give feedback about this page.
Share this page:
URL copied!