QECNT Visits

In 2024, Quality Education and Care NT (QECNT) commenced ensuring all NT services are visited every year.

In early Feb 2025 the following information was provided to all services and providers:

• QECNT will once again be visiting every service in 2025
• Each service will receive at a minimum a compliance and monitoring visit or assessment and rating (A&R) (this could be a full or partial A&R)
• Services may receive a range of other visits pending circumstances, such as additional monitoring, education, investigations, and complaints
• In 2025, QECNT will be conducting more unannounced visits. QECNT have the powers to visit a service at any time the service is in operation, and we know historically that visiting unannounced often provides a clearer indication of the quality and care that the children are receiving every day. If an authorised officer visits your service and you are not able to provide time to share documents or have a discussion, we will arrange this with you after the visit to ensure no impact to your service operations during our visit
• In line with the National Quality Framework (NQF) – all services should be operating in accordance with the regulations at all times, and it is vital that services in the NT provide quality care that meets the NQF at all times, not just when you know that QECNT are paying a visit.