Cyclone shelter volunteer information

With the wet season fast approaching, the Department of Education is calling for volunteers for the 2021-22 season to work in cyclone shelters if and when required.

Volunteers will be involved in a number of supporting roles and activities including helping to manage the cyclone shelters.


Professional qualifications or previous experience is not required as training will be provided. You must have the following attributes:

  • leadership and personal resilience qualities, enjoy good health and fitness and have a strong sense of civic duty to assist others in an emergency situation
  • must be prepared to be on standby during the cyclone season (November – April)
  • may have first aid qualifications, other volunteering experience, knowledge of emergency management, or human services training
  • must be prepared to leave home or accommodation for up to 48 hours (which may include taking partner/family to emergency shelter)
  • have a working with children clearance (Ochre card) or be willing to obtain a clearance (clearance will be paid for by the Department of Education for those volunteers that do not have an Ochre card).

In return, you will receive free training and gain experience in managing people and facilities in different emergency situations. In addition, it is a great contribution to your community’s safety.


We are looking for volunteers to cover a range of roles, including:

  • Marshalling Staff -  responsible for car park marshalling, ascertaining the areas to be used, sign posting and directions
  • Reception staff – Greeting people and recording their details
  • Communications staff – responsible for the main shelter landline phone and to maintain a log of all phone calls to the shelter group leader
  • Stores and equipment staff – collect and distribute stores at the shelter
  • Hygiene staff – oversight of the cleanliness of toilets and other areas, including the clearing of garbage.


We require volunteers for shelters located at the following schools:

  • Berry Springs Primary School
  • Casuarina Senior College
  • Dripstone Middle School
  • Girraween Primary School
  • Nightcliff Middle School
  • Palmerston College
  • Taminmin College.

Expressions of Interest are now open and are to be submitted to:

A preferred school should be nominated.

During a Cyclone Watch you will be required to be on standby to assist at your nominated emergency shelter. You will be advised by the appropriate Shelter Manager when you are required at that shelter.

Most volunteers choose to be located in a shelter in reasonable proximity to their residence. Volunteers will need to make their own transport arrangements to meet their individual needs.

No, there are no travel expense allowances with these roles. Volunteers are advised to be prepared by maintaining an emergency kit and to plan to bring their own food and any other necessities to the shelter.

Everyone is welcome at cyclone shelters, and this includes your children. We just ask that you ensure that appropriate plans are in place for another carer, parent and/ or guardian to look after your children while you are working as a volunteer.

First Aid is managed by St John Ambulance at the shelters, however a First Aid certificate is highly desirable.

Yes, you will be required to apply for a volunteer Working with Children Clearance (Ochre Card). The Department of Education will cover the costs of obtaining the clearance.

For further information on a Working with Children Clearance click here.

For more information contact Property and Asset Management or phone 08 8901 4978.

Last updated: 06 October 2021

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